Terms of Service

Effective Date: July 16, 2025
Company: INVOLYX (referred to as “INVOLYX”, “we”, “us”, or “our”)

1. Acceptance of Terms

By accessing or using our website, engaging our services, or entering into a contract with INVOLYX, you agree to be legally bound by these Terms of Service. If you do not agree, you must not use our services.

2. Services Provided

INVOLYX provides professional digital services including but not limited to:

• Website and e-commerce development
• Mobile and web application development
• Custom CMS and software development
• UI/UX and visual design
• Generative AI integrations and custom AI solutions

All services are tailored based on client requirements and are governed by individual service agreements or proposals.

3. Client Responsibilities

You agree to:

• Provide accurate project requirements and information
• Respond to communication in a timely manner
• Make payments as agreed upon
• Review and approve deliverables within the agreed timeline

Failure to comply may result in project delays or suspension of services.

4. Intellectual Property

• All custom software, designs, and deliverables created by INVOLYX remain the property of INVOLYX until full payment is received.
• Upon full payment, ownership of final deliverables is transferred to the client unless otherwise agreed in writing.
• INVOLYX retains the right to showcase completed work for promotional purposes, unless a non-disclosure agreement prohibits it.

5. Payment Terms

• Invoices must be paid according to the terms specified in the service agreement or proposal.
• Late payments may incur a penalty or suspension of service.
• Any project with unpaid dues beyond 30 days may be paused or terminated.

6. Refunds and Cancellations

• Due to the custom nature of our services, refunds are generally not provided once work has commenced.
• In case of cancellation, client is responsible for payment of all completed work up to the date of cancellation.

7. Confidentiality

We treat all client information and data as confidential and will not disclose it to third parties without written consent, except where required by law.

8. Third-Party Services and Tools

• We may use third-party platforms, APIs, or services (e.g., hosting, payment gateways, AI tools).
• We are not responsible for the functionality, availability, or data handling practices of these third parties.

9. Limitation of Liability

• INVOLYX shall not be liable for indirect, incidental, or consequential damages.
• Our total liability shall not exceed the amount paid by the client for the specific service in question.

10. Termination

• Either party may terminate a project with written notice if the other party breaches the agreement.
• Upon termination, all outstanding payments must be settled, and all work completed to that point will be delivered.

11. Modifications to Terms

We may update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of those changes.

12. Governing Law

These Terms shall be governed by the laws of Pakistan. Any disputes shall be resolved in the courts of Pakistan.

13. Contact Information

Email: hello@involyx.com
Phone: +92 313 6766611
Website: www.involyx.com